Privacy Policy
Last Updated: January 2025
Our Commitment to Your Privacy
PixelCraft Studio is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website and educational services.
This policy applies to all personal data we collect through our website, course enrollments, and related services. By using our services, you acknowledge that you have read and understood this Privacy Policy.
For privacy-related questions or concerns, please contact us at privacy@domain.com
Information We Collect
Personal Information You Provide
We collect information you provide directly to us, including:
- Name and contact information
- Email address
- Phone number
- Educational background
- Professional experience
- Course inquiries and feedback
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device information (browser type, operating system, device type)
- Usage data (pages visited, time spent, click patterns)
- Location information (IP address, general geographic location)
- Cookies and similar tracking technologies
Third-Party Information
We may receive information about you from third parties, including:
- Social media platforms (if you choose to connect your accounts)
- Educational partners and referral sources
- Analytics services and marketing platforms
How We Use Your Information
Educational Services
- Provide course information and enrollment services
- Assess student progress and provide feedback
- Issue certificates and track educational achievements
- Provide customer support and technical assistance
Business Operations
- Send important updates and communications
- Analyze usage patterns and improve our services
- Maintain security and prevent fraud
- Comply with legal obligations
Legal Basis for Processing
How We Protect Your Data
Technical Safeguards
- SSL encryption for data transmission
- Secure server infrastructure and hosting
- Access controls and authentication systems
- Regular security monitoring and updates
Organizational Measures
- Staff training on data protection practices
- Data processing agreements with vendors
- Regular security audits and assessments
- Incident response and breach notification procedures
Data Retention
Student Records: Retained for 5 years after course completion for certification purposes
Contact Information: Retained for 3 years or until consent is withdrawn
Financial Records: Retained for 7 years in accordance with Cyprus tax law
Website Analytics: Anonymized data retained for 2 years for business analysis
Your Rights and Choices
Your Privacy Rights
Under EU data protection law, you have the following rights:
Right to Access
Request access to your personal data and information about how we process it
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data in certain circumstances
Right to Portability
Receive your personal data in a structured, machine-readable format
Right to Object
Object to processing of your data for direct marketing purposes
Right to Withdraw
Withdraw consent for data processing at any time
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information below:
We will respond to your request within 30 days. You also have the right to lodge a complaint with the Cyprus Data Protection Commissioner if you believe your rights have been violated.
Third-Party Services and International Transfers
Service Providers
We work with trusted third-party service providers to deliver our services:
Analytics Services
Google Analytics for website usage analysis and performance monitoring
Communication Tools
Email service providers for course updates and administrative communications
Payment Processing
Secure payment processors for course enrollment transactions
Cloud Infrastructure
Hosting and cloud storage services for secure data management
International Data Transfers
Some of our service providers may process your data outside the European Economic Area (EEA). We ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection laws
- Certification schemes and codes of conduct for data processors
Policy Updates and Contact Information
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Notify you via email if you have provided us with your email address
- Post a notice on our website with the updated policy
- Update the "Last Updated" date at the top of this policy
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PixelCraft Studio
52 Themistokli Dervi, 1066 Nicosia, Cyprus
Privacy Officer
privacy@domain.com
Phone
+357 22 749283